Comments on: Interview with Jeremy Howard of FastMail.FM

By: Lisa

Lisa — Wed, 28 Oct 2009 19:34:44 +0000

I too revolve everything around FM ~ including simple websites. I’ve been a customer for over 5 years and have only received 2 Nigerian spam … and I have never needed access during any brief down time. My brother also uses FM and we occasion wonder why on Earth would anyone use anything else. But what got me hooked immediately was the support. Once I found these ’supergeeks’ I knew I’d never leave them because it’s their philosophy and dedication that makes the ware and that’s hard to find in any product, not just on the internet.

By: ekzept

ekzept — Sun, 18 Oct 2009 23:16:34 +0000

FastMail is the focal point for *everything* I do on the Web, whether email, workflow, files exchange, repositories for blog images, and so on. Although there are quirks with using Opera with the new interface — Opera *always* seems to have quirks — the IMAP facility there and supported by FastMail is unbeatable.

I of course have a Paid account, and simply will never leave.

Support? You gotta be kidding: I have *never* had such great support on *any* product whatsoever, hardware, services, or software. FastMail beats Disney’s theme parks in the service they provide.

FastMail is wonderful.

By: Lucille

Lucille — Fri, 09 Oct 2009 14:46:44 +0000

I do about 98% of my email at my Fastmail address (as webmail), and I absolutely love it. It is more dependable than any other email address I’ve ever had, including YahooMail. When I started with Fastmail (well over five years ago), I was using an I-Opener (a now-defunct Internet appliance similar to WebTV; had Internet access, but no hard drive). It was difficult to find webmail that would work on such a limited device, but Fastmail did. When I made that grateful observation to Fastmail’s customer support, they replied that their philosophy is that webmail should be available to *all* users of the Web, not just to those with advanced equipment and operating systems. Down time is rare and short in duration when it happens. I also find support to be very responsive. I have been at the paid level for a long time (my husband also has a Fastmail address) and plan to continue. Good interview on this site.

By: willemijns

willemijns — Fri, 09 Oct 2009 14:06:50 +0000

Hello,

Fastmail QoS stays good for the price we pay

a small lost of 3s i suppose a few days ago and a big downtime 2 days sic! in 2005….

By: jan

jan — Wed, 07 Oct 2009 20:53:07 +0000

love the service, just needs gmail like blackberry integration

By: Email Service Guide – Interview with Jeremy Howard of FastMail.FM « sl26mi

Email Service Guide – Interview with Jeremy Howard of FastMail.FM « sl26mi — Wed, 07 Oct 2009 09:31:53 +0000

[...] Email Service Guide – Interview with Jeremy Howard of FastMail.FM Filed under: Uncategorized — sl26mi @ 9:36 am http://www.emailserviceguide.com/2009/10/interview-with-jeremy-howard-of-fastmail-fm/ [...]

By: FastMail linked on news site slashdot « FastMail.FM Weblog

FastMail linked on news site slashdot « FastMail.FM Weblog — Wed, 07 Oct 2009 03:50:29 +0000

[...] interview itself is over on emailserviceguide.com and has some good technical details of how our service works “behind the scenes”. [...]

By: ppmartin

ppmartin — Tue, 06 Oct 2009 08:34:56 +0000

Congratulations to Fastmail, not only the for richness and the flexibility of their email system, and not only for their reliability, but also for the efficiency and friendliness of their customer support.

By: Adam Tauno Williams

Adam Tauno Williams — Mon, 05 Oct 2009 12:51:43 +0000

Ditto! Thanks FastMail.FM, Cyrus is best-of-class software.

By: Adam Tauno Williams

Adam Tauno Williams — Mon, 05 Oct 2009 12:50:53 +0000

> “the quality of the server software is so uneven

True, that is why you should use Cyrus IMAPd! I don’t honestly understand why people insist on struggling with inferior software that is still trying to bolt on features Cyrus has had for years. Use Cyrus.