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Will Raindrop become email 2.0?

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October 23rd, 2009
Viktor Petersson
Mozilla Labs Raindrop

Mozilla Labs Raindrop

Raindrop is a very innovative concept from Mozilla Labs. Like countless others these days, Mozilla tries to reinvent email (or rather online communication). So what is Raindrop? A simplified answer is that Raindrop is a communication aggregator with a focus on prioritizing and classifying messages. One of the core objectives of Raindrop is simply to distinguish generic newsletters or broadcasts from personal messages (regardless if that’s a DM on Twitter or a personal email). That sounds like a great idea, but how does it work?

There are three parts to Raindrop, a back-end that fetches the messages, a database (CouchDB) which stores the messages, and a web-based front-end that displays the messages. While Raindrop is still in a very early stage, this project has great potential. Raindrop has been designed to be extremely flexible and modular so as to enable simple expansion.

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Tags: Mozilla, Raindrop, RSS, Twitter Posted in News 2 Comments »

Scr.im: An Innovative Spam Solution

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October 20th, 2009
Gregory Minton

Picture 12You can have the best spam filter around, but if you’re giving your e-mail address out on pubic forums, websites, or to people you don’t know well, then you are compromising the security and privacy of your e-mail address. It’s a well-known fact that spammers automatically collect e-mail addressed that users post online (known as email scraping).

Can you have the best of both worlds? Is it possible to receive the benefits of sharing your e-mail while keeping your e-mail address private? Now it is, thanks to Scr.im.

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Tags: scr.im, spam Posted in Reviews Comments Off

Phishing attack targets Outlook Web Access

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October 19th, 2009
Viktor Petersson
Screenshot from the Websense's Alert.

Screenshot from the Websense's Alert.

While this attack might not be very technical (we’ve seen these kinds of attacks for many years), I still think it is a brilliant attack. What makes the attack brilliant is that it does not use a generic fake page. WebSense Security Alert states that:

The malicious site is also very believable. The victim’s domain is used as a sub-domain to the site so that the attack site appears to be the victim’s actual OWA site. The victim’s domain name and email address are also used in a number of locations on the malicious site to make it that much more believable.

According to the above alert, the attack is fairly extensive with ’30,000 of these messages per hour’ and it is likely to slip through anti-virus filters.

With more companies making the switch from Desktop applications to web-based applications, I think we will see an increasing amount of attacks. Moreover, with simple techniques such as reading the identification string of the server (e.g. through IMAP), the attacker can customize the attack to suit the victims server. If it’s an Exchange server, the attacker can send the above page. If it’s a Zimbra server, the user can send a similar page, but based on the Zimbra design.

Tags: Exchange, Outlook, phishing, scam Posted in News Comments Off

GMX: Revolutionary Email Service. At Least on Paper.

2 Comments »
October 16th, 2009
Chris Hoke

gmx_websiteIn an environment ruled by internet heavyweight such as Microsoft, Google, and Yahoo!, GMX puts in an ambitious effort on the webmail front. In fact, several times within the past few days I found myself wondering why some of GMX’s more innovative features (a personal file storage area that can be mapped like a network drive, the ability to have several messages open at once, a resizable left column) haven’t already been cribbed by the industry giants.

These moments, however, were few and far between when compared to the frustration I felt when GMX would inexplicably crash while doing something simple. When you get down to the nitty-gritty usability of GMX, it falls flat on its face: it’s slow, buggy, tech support is virtually nonexistent, and it omits some key features that many users expect from their webmail provider. While GMX has a few great ideas, there are issues that can’t be overlooked. Read on for my rundown of GMX’s pros and cons.

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Tags: gmx, online file storage, webmail Posted in Reviews 2 Comments »

Why The Heck Are People Still Using POP3?

5 Comments »
October 15th, 2009
Viktor Petersson

QuestionOver the past year or so, I’ve spent a lot of time on various e-mail related forums. I’ve seen many posts similar to “Help! I’ve marked a message as read in my email client, but it’s still not marked as read on my iPhone/BlackBerry/other computer.” In 9 out of 10 cases, this is simply because the user is using POP3 instead of IMAP. This leads me to wonder: why the heck are people still using POP3?

Today, with the exception of some ISPs and low-end free email services, most providers support IMAP. Assuming your email provider does support IMAP, why would anyone pick POP3 over IMAP? Is it purely because of old habits, miseducation, or is there an actual reason?

Let’s go through the basics of POP3 versus IMAP first. In many ways they are similar. However, they differ in one significant way: POP3 was built to let the server hold your email until you download it (and then delete it) while IMAP was built to actually store your emails on the server.

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Tags: apocalypse, IMAP, POP3 Posted in Analysis 5 Comments »

The Sidekick Data Recovered

1 Comment »
October 15th, 2009
Viktor Petersson

Band AidWe reported the other day that Microsoft (or rather the subsidiary Danger) managed to lose all data for T-Mobile’s Sidekicks in a server failure. The Sidekicks rely heavily on these servers, as they store everything from contacts to calendar and photos there. Hence, the failure was a disaster for both T-Mobile and Microsoft/Danger.

Today in a rather surprising turn of events, Microsoft announced that they have managed to recover ‘most, if not all, customer data.’ In the press release Microsoft states that they will start the recovering shortly, starting with the contacts data.

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Tags: apocalypse, Danger, Microsoft, Sidekick, T-Mobile Posted in News 1 Comment »

Google’s Postini Suffers Downtime

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October 14th, 2009
Viktor Petersson

PostiniToday and yesterday Google’s Postini suffered from email delivery problems. The problem was first reported over at the Postini Services help forum and on Twitter. The users reported that emails were not being properly delivered and that certain Postini-server (System 7) did not respond (timeout or connection refused). Apparently the problem was quite severe causing even the Postini support page to go down.

Google acknowledged the problem and said that it affected both users in Europe and in the U.S. According to The Register, they have received reports from users claiming that the problem has still not been fully resolved, despite Google claiming the opposite.
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Tags: downtime, Google, Postini Posted in News Comments Off

Eco-Friendly Email

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October 14th, 2009
Chris Hoke

1158745_81272028It is a given that email is more environmentally friendly than snail-mail and old-fashioned paper memos. While it hasn’t led to a completely paperless office yet, the shift to digital communication has greatly helped U.S. offices cut down on paper usage within the last decade. Snail mail relies on equipment and fuel to deliver mail, whereas email can be delivered nearly instantaneously over great distances. Clearly email wins the environmental vote.

But by how much email wins is debatable. Electricity powers not only your personal and office computers, but also the email servers where your messages sit before you check them. Despite breakthroughs in alternative energy sources, most of that electricity still comes from polluting technologies like fossil fuels. Many people also print out important emails, effectively canceling out the advantage email has over snail-mail when it comes to paper usage.
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Tags: email, environment, green, print, spam Posted in Analysis Comments Off

The End of Email Predicted, Wrong as Usual

7 Comments »
October 13th, 2009
Alexander Ljungberg

951857_burning_letterAn article over at the Wall Street Journal titled Why Email No Longer Rules has been making the rounds, claiming that email is on its way out. Twitter and Facebook are pointed out as the successors to the throne of communication. The article states that according to Nielsen Co., the “number of users on social-networking and other community sites jumped 31% to 301.5 million people.” This number is about 9% larger than the number of email users in the same survey for August 2009. The rest of the article suggests that centralised profile pages and status updates reduce the need for email since people already know what you are up to.
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Tags: apocalypse, Facebook, Google Wave, Twitter Posted in Analysis 7 Comments »

Your Sidekick-data is Gone, Now What?

2 Comments »
October 11th, 2009
Viktor Petersson
Photo by m.prinke

Photo by m.prinke.

Perhaps you’ve been out of touch with civilization this past weekend and missed the major failure that occurred over at Danger/Microsoft. To get you up to speed: the server(s) failed and no backups were available (i.e. the sysadmins over at Danger will probably be unemployed for life).
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Tags: backup, Danger, Microsoft, Sidekick, T-Mobile Posted in News 2 Comments »
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