I agree about users needing to be more aware of how online security functions. Online banking security has come a long way (bank employee errors notwithstanding) but your average user might not understand how Extended Validation SSL works, or notice the green bar at all. A bit of education might help users avoid phishing scams.

Here at VeriSign there is no judgement passed, since we all have a groggy moment and can fall prey to the likes of a clever hacking scheme when our guard is down.

But take not that contrary to what Mueller has said, online banking is safe if one takes the appropriate precautions. Some folks just need to be made more aware of protection technologies, for example, if a bank site uses Extended Validation SSL, there’s a built in anti-phish mechanism: Hackers can’t spoof the green url bar, so if you’re asked for information on a site that doesn’t show it, it’s probably a fake. Parts of online security can be tough, but others, like spotting green url bars, can become second nature pretty quickly.

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